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Why should I become a member of RBX Leather? What are the advantages of being a member?

RBX Leather membership; It allows you to take advantage of online order tracking, viewing order history, editing personal information, getting information from new updates, creating a favorite product list.

Can I order without being a member?

You can also order without being a member of RBX Leather.

What are your payment options?

We accept payment by money order/EFT or credit card.

Can I pay at the door?

There is no payment option at the door.

How many days is the cargo delivery time?

All orders; It is delivered to cargo within 1-3 working days from the date of order. Delivery time to whole Turkey is 3-4 working days on average. Note: Orders; It is delivered to cargo within 3-5 working days during busy periods such as discount/holiday periods.

My order has been shipped. Can I change address?

If the order has been delivered by cargo, the address change can only be made with the cargo companies. You can contact our Customer Service team for your address change request.

How many days is the return period?

You can return the product within 14 working days from the delivery date by noting the agreement code on the last page of the return request form.

What are the working hours of Customer Service? How can I reach?

Our customer service; It serves between 9:30 - 18:00 on weekdays, Saturday: 9:30 - 17:00. Our customer service is not working on Sunday and public holidays. You can reach us by sending an e-mail to on public holidays. Emails will be answered within 24 business hours at the latest.

I forgot my password, what should I do?

By clicking the forgot password button; If you enter the e-mail or GSM number that you created a subscription to, the password reset link will be sent via SMS.

Frequently Asked Questions